As IPsX does not contain the inherent costs of maintaining carrier network infrastructure, our resources can focus on delivering superior customer support. Through the journey of designing, deploying and managing your network solution, the IPsX value is to provide pro-active project management for every component of the service and to keep you informed of ALL delivery schedules.

Upon services becoming operational, our Network Operations Centre (NOC) provides technical support, and if subscribed to the IPsX managed services offering, your network will be monitored and managed 24x7x365.

Our commitment to support allows you to engage with qualified Network engineers for the fastest, most professional response and fault resolution, should servicing be required.

IPsX recognises, and importantly, demonstrates the value of being a customer focussed organisation. Our commitment to supplying the highest level of impartial advice and most appropriate solution allows your company to improve your staffing productivity and to create network efficiencies that will ultimately lead to successful business results.